Privacy Policy

1. Introduction

Welcome to Wellness 406 Gym llc ("we", "our", or "us"). We respect your privacy and are committed to protecting the personal information you share with us when registering for membership, utilizing our facilities, visiting our digital platforms, or using our member portal.

2. Information We Collect

When you register, sign up for memberships, or interact with our services, we may collect the following types of information:

• Personal Identification: Full name, date of birth, gender, email address, phone number, and physical address.
• Emergency Contact Information: Name, phone number, and relationship of designated emergency contacts.
• Membership & Attendance Records: Selected membership plans, check-in history, class reservations, and facility access logs.
• Waivers & Agreements: Signed digital waivers, liability releases, terms of service acceptance, and identification verification data.
• Payment Information: Billing address, tokenized card/ACH payment references, and transaction histories. Full payment card numbers are processed securely through PCI-DSS compliant third-party payment gateways and are never stored in plain text on our servers.

3. How We Use Your Information

We use your data to provide a seamless fitness and membership experience, including:

• Processing membership registrations, renewals, billing, and transactions.
• Managing class bookings, schedule management, and facility access permissions.
• Sending transactional updates, billing receipts, schedule reminders, and essential security notices.
• Complying with legal obligations, facility safety requirements, and resolving operational inquiries.

4. Payment Processing & Security

All financial transactions are handled via industry-standard, encrypted payment gateways. We implement strict administrative, technical, and physical safeguards to protect your personal data from unauthorized access, loss, or alteration.

5. Information Sharing & Third Parties

We do not sell, rent, or trade your personal information. Information is only shared with trusted service providers essential for operating our services (such as cloud hosting, payment gateways, and communications delivery platforms) under strict confidentiality agreements.

6. SMS / Text Messaging Terms & Disclosures

When you provide your phone number and opt in to receive text messages from Wellness 406 Gym llc, you agree to the following terms:

• Program Description & Use Cases: SMS notifications may include 2FA, marketing, customer care, and account notifications.
• Message Frequency: Message frequency may vary based on your membership activity and account preferences.
• Opt-Out: You can cancel the SMS service at any time. Just reply STOP to any text message from us to opt out. After doing so, you will receive a single confirmation text and no further SMS messages will be sent unless you re-subscribe.
• Help & Support: If you experience issues or need assistance, reply HELP to any text message, or contact our support team directly.

7. Your Rights & Choices

You have the right to access, update, or correct your personal profile information at any time through your member dashboard or by contacting facility staff directly. You may also request deletion of your account records subject to applicable legal, tax, or record retention obligations.